As a new member of the international Logicalis family, Logicalis SMC is set to be increasingly visible across national boundaries. On 16 and 17 April we’ll be at the ‘ServiceDesken anno 2013’ ITSM fair in Copenhagen and on 23 April we’re also organising an IT Service Management Seminar in Antwerp.

ITSM-People recently supported a Challenge Day for KRO’s ‘Over de Streep’ (‘Cross the Line’) program, which combats apathy and incomprehension among school students and promotes mutual respect.

With effect from 4 March 2e2 Consulting is part of the Logicalis Group, an international IT service provider specialising in data centres, cloud services and managed services generating annual revenues of over $1.2 billion.

On 14 February Logicalis SMC organised a successful webinar on IT Asset Management. Nearly 20 people were behind their PC, laptop or tablet, listening and watching the vision of Logicalis SMC in the field.

Logicalis SMC has signed an agreement with Mirror42 to collaborate closely on the ServiceNow ITSM SaaS solution in the Benelux countries. When implementing ServiceNow, Logicalis SMC will from now on offer clients Mirror42 dashboards & scorecards on an optional basis, enabling IT departments to manage and improve their objectives.

IDC is predicting that IT will grow in the Netherlands in 2013. The UWV social security agency, meanwhile, sees gloomy prospects for the sector.

Anyone outsourcing IT needs to be well aware that governance of processes and suppliers will suddenly take on much greater importance than when it’s carried out in-house.

On Thursday 22 November, KPN in Houten hosted the second meeting of the Benelux ServiceNow User Group. Approximately 40 participants attended at several presentations and three breakout sessions.

The invitation sent out to ITSM professionals through social media to come and have a no-obligation cup of coffee in Rijswijk resulted in a substantial caffeine intake for Chantal, Sylvia and Rosalie.